More on Creativity out-sourcing/Crowd sourcing

Crowd-sourcing is a hot topic nowadays. The book ‘Wisdom of the crowds” in 2004 was perhaps the catalyst which provided the intellectual heft to what was already brewing under the radar. Just like “Tipping point’ in 2002 made buzz marketing suddenly top of mind.

1.  You can see all the various websites on “crowdsourcing” here. A wide variety catering to scientific problems, new product ideas, communications development, graphic design, naming etc etc. ZOOPPA is the apparently the biggest one focused on classical marketing communications. 

2. A recent exchange on the topic between experts.Learnings from 130 people talking about crowdsourcing

Creativity as commodity

A lot of debate has been brewing on this topic especially with the procurement departments becoming even more active and inquisitive during the recession. Read some views/discussions here.

1. Adage : Agencies and Media Brands Turning Into Commodities 

2. An impassioned response to the above piece. Extract : “Bottom line: if corporations continue to squeeze ad agencies and other suppliers to drive down prices for their services, there will be a point where suppliers won’t be able to drive the advertisers’ cars, sleep in their hotels, buy their insurance, wear their clothes or spill their booze. And wage deflation will trickle down and around to other consumers, who will also stop buying branded goods. That is unless advertisers cut their prices and turn their hallowed brands into low-cost commodities.”

My thoughts : Well, when a global FMCG giant like Unilever puts out a global brief on one of its most prized brands-DOVE, on a freelance creativity website BOOTB for a grand fee of US$5600, one has to say we are scraping the bottom. (Read my earlier post on BOOTB  and Outsourcing creativity).

First creative, media and production got unbundled. Next maybe we will see the separation of  ’Creative expression i.e creative” from ‘Brand stewardship & comms strategy i.e. planning” and “Brand operations management i.e account management”. Maybe global agency networks will largely focus on :

a. brand stewardship & communication strategy development,

b. Creative expression procurement against an agreed creative brief within a very tight budget ( which will  inevitably not be enough to cover in-house creative costs and thus will drive use of  creativity out-sourcing)

c.  Globally consistent cascade and  implementation.

Obviously it is not going to be so black & white and there will be all kinds of hybrid models ( Coke it seems is bringing communication strategy in-house and have hired a few ex-agency planners). What is certain though is that it is going to be an interesting ride. Tighten the belts. They have been slipping slowly for sometime.

et tu HSBC

Till now HSBC was brand royalty for me when it came to banks & financial services branding and communication. Seems like even Gods have feet of clay. This banner ad on the HSBC HK site tries to attract new HSBC premier customers ( minimum deposit HKD 1mn or USD 100K) with a “scratch and win”. Wow !!! I used this mechanic to sell a few more soaps and detergent bars to a reluctant retailer in India about 15 years ago. How the world has changed since the recession. Blame it on Lehman.

Through the belt thinking

Great communication happens when content/creative and context/media work together . Here is an opportunity for the luggage industry to create such magic.

Panasonic VIERA : Leadership communication??

Panasonic VIERA has recently launched its 2009 range with neoPDP technology. I saw the print ads in Malaysia this week. Suitably intrigued by the bold headline “No Viera no life” I decided to learn more .

Johnnie Walker & Drink Responsibly

Johnnie Walker has been running a “Drink Responsibly” campaign to address the drunken driving issue. Here is a thought  for a tongue in cheek  outdoor and ambient execution.

 

” If you Drink, Don’t drive………..Keep Walking.”

 

Talk of branding being integrated within the message ))

Korea needs a positioning.

Cheil has been re-appointed as the agency for Korea Tourism. I hope they do a better job than the current campaign – Korea, Sparkling.

If ever there was a big , economically successful and visible country ( via its brands) which needed a clear positioning in the minds of the world’s tourists, it is Korea. Korea doesn’t need a generic campaign like SPARKLING KOREA (you can see the clever marketing logic yourself as interestingly the communication strategy and thinking has been put out for public consumption). It needs a unique point of difference which can give people a reason to add it to their list of destinations. It doesn’t help that the capital city, Seoul has its own campaign: “Seoul- the soul of Asia” , which is a clever play on words but lacks credibility and pull factor especially for people who haven’t been there before. It might reinforce what past visitors have experienced.

The marketing challenge as I see it, is not “repeat and loyalty” but “trial”.

C’mon Korea. Give me a reason to believe ..visit ( beyond the cheap won). We know you can do better.

“Green” pickings for P&G, Unilever, Reckitt ?

 

 

 

 

 

Coke has just bought a minority stake in Innocent Smoothies. Before that it was Glaceau Mineral water in 2007. Further, the $2bn proposed acquisition of China’s biggest juice maker Huiyuan will also most likely come through. While Pepsi was off the blocks earlier with Tropicana and Gatorade, Coke’s non carbonated beverage portfolio is clearly looking more sparkling now.

The  beverage giants are nicely rounding off their portfolios with the “healthier” offers.  I wonder why we haven’t seen similar activity in the cleaning products category. We have 2 “green” brands in the category which have been growing their business, profile and footprint over the last 3-4 years : ECOVER and METHOD. ECOVER is almost 30 years old, is Belgium based,  available in 26 countries, growing at 20%+ and will do $100mn+ revenue in 2008. METHOD is only available in US, UK, Canada and Australia. It has private equity backing.

Both brands offer a full range of cleaning products- laundry, household, dish, personal wash- plus  air care products. Both are premium priced and my guess is margins are also higher vs the leading brands. Either of these will be a great buy for P&G, Unilever or Reckitt. The capital infusion and distribution muscle will help immensely. Volume and margins will almost definitely be net incremental plus retailers will love the premium price ( they have already seen the magic with Organic food ranges) and extra margins.  

This is a Win-Win for everyone : company, retailers, consumers and the environment. I am sure the investment bankers have been exploring. Don’t be surprised if you hear of it sometime in the near future.

Brand Growth : Insightful Communication OR Rapidfire Innovation ?

Innovation is the corporate buzz word of the decade, and the talk  cuts across all product categories/industries. Within packaged consumer goods the rate of NPD has never been higher, but the success rate of new products is still very low (less than 10% according to a WARC paper based on UK market data).

Marriott misses the mark, again.

Marriott International’s new  brand campaign running for over a year now succeeds in at least one thing. It answers the famous question : “Which half of advertising is wasted?”. In this case it is both the halves.